Terms & Conditions
Welcome to Knox Powering Generations, operating as Knoxwarehouse.com (hereinafter referred to as “we”, “our”, or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. General Information
- Company Information: We are UAE-based eCommerce store specializing in solar inverters, pet feeders, pet water fountains, universal travel adapters, power extensions, mobile cables, mobile car chargers, and other related products.
- Changes to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes acceptance of the updated terms.
- Product Information: We strive to provide accurate descriptions, images, and pricing of our products. However, we do not warrant that the product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Returns Policy.
- Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, refuse service, or cancel orders at our discretion.
- Order Acceptance: Your order is an offer to purchase our products. We may accept or decline your order for any reason, including but not limited to product availability, errors in product information, or issues with payment processing.
- Payment Terms: Payments must be made in AED (United Arab Emirates Dirham). We accept various payment methods including credit/debit cards, online payment gateways, bank transfers, and cash on delivery. Full payment is required before your order is shipped.
- Pricing: Prices are subject to change without notice. All prices displayed on our website are exclusive of VAT and will be added at checkout page where applicable. Any changes in pricing will be reflected on the website before you complete your purchase.
- Shipping Methods: We offer standard Delivery method within the UAE. Delivery times are estimated and may vary based on location and availability. Shipping costs are calculated based on the delivery method and order value.
- Delivery Issues: If there are issues with delivery, including delays or damage, please contact our customer service team immediately. We will work to resolve the issue in accordance with our Delivery Policy.
- Returns Policy: Products may be returned in accordance with our Returns Policy. Items must be returned in their original condition and packaging within the specified return period. Please refer to our Returns Policy for detailed instructions and conditions.
- Refunds: Refunds will be processed in accordance with our Refund Policy and to the original payment method used at the time of purchase. The processing time for refunds may vary based on the payment method and bank processing times.
All content on our website, including but not limited to text, graphics, logos, and images, is the property of Knox Powering Generations or its licensors and is protected by UAE and international copyright and trademark laws. Unauthorized use of this content is prohibited.
7. User Conduct
You agree not to use our website for any unlawful purpose or in a manner that could damage, disable, overburden, or impair our services. You must not interfere with or disrupt our website or servers or attempt to gain unauthorized access to any part of our system.
8. Limitation of Liability
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our website or products.
To the maximum extent permitted by law, Knox Powering Generations shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
10. Contact Us
If you have any questions about our Terms & Conditions, feel free to contact us at [email protected] or visit our Contact Us Page.
Last updated: 1st, December 2024
Note: Please note that this Terms & Conditions are subject to change without prior notice.