Knox Powering Generations, operating as Knoxwarehouse.com (hereinafter referred to as “we”, “our”, or “us”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website knoxwarehouse.com (the “Website”), and purchase products through our online store. By accessing or using the Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with us:
Personal Information:
- Contact information (e.g., email address, phone number)
- Shipping and billing address
- Payment information (e.g., credit card details)
- Account credentials (e.g., username, password)
- Any other information you voluntarily provide.
Non-Personal Information:- Internet Protocol (IP) address
- Pages visited and time spent on our website
- Device information (e.g., device type, operating system)
2. How We Use Your Information
We use your information for the following purposes:- To process and fulfill orders and manage your account.
- To provide customer service and support.
- To send order updates, promotions, newsletters, and other marketing communications (with your consent).
- To improve our Website, products, and services.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:- Service Providers: We may share information with third-party vendors that perform services on our behalf, such as payment processing, shipping, and email communication. These providers are bound by confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner or affiliate.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request that we delete your personal information, please contact us using the details below.
6. Your Rights and Choices
As a customer, you have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of Marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
- Data Portability: Request a copy of your personal data in a structured, machine-readable format.
7. International Transfers
If you are accessing our website from outside the United Arab Emirates (UAE), please be aware that your personal information may be transferred to, stored, and processed in the UAE or other countries where our servers and service providers are located. By using the Website, you consent to the transfer of your data to such countries.8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information as soon as possible.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the Privacy Policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
To exercise your rights, please contact us using the information provided below.
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal data, please contact us:
Email: info@knoxwarehouse.com
or visit our Contact Us Page.
Last updated: 1st, December, 2024
Note: Please note that this Privacy Policy is subject to change without prior notice.